If a creator says “customs open” on OnlyFans, it usually means they are currently accepting requests for personalized content.
In simple terms, the creator is telling fans:
“You can ask me about having something made specifically for you.”
However, customs being open does not mean every request will be accepted. The creator still decides what they offer, what they charge and what they are comfortable making.
Also, custom content is usually treated as a separate request rather than something automatically included with a normal subscription.
So, before placing an order, ask what is available and confirm the details.
When creators say customs are open, they are usually letting fans know that they can ask about personalized content.
For example, a fan may want:
The exact options depend on the creator.
Therefore, “customs open” should be treated as an invitation to ask, not a promise that every idea will be approved.
Custom content is made for a specific fan based on an agreed request.
That makes it different from regular feed content.
For example:
Regular content:
The creator makes something and posts it for their audience.
Custom content:
A fan asks for something specific, and the creator decides whether to make it.
Because custom content takes extra time, it may also have its own price.
No.
This is one of the most important things to understand.
A creator can say customs are open while still having clear limits.
For example, they may accept:
At the same time, they may refuse other ideas.
The creator chooses those boundaries.
Therefore, do not treat customs open as meaning:
“I will make anything you ask for.”
A better interpretation is:
“I am currently willing to hear custom requests.”
Usually, you should not assume so.
A subscription gives you access to whatever the creator includes with that subscription.
A custom request is different because the creator is making something specifically for one fan.
A simple way to think about it is:
Subscription → regular subscriber content
Custom request → personalized content
However, each creator can structure their page differently.
So, always check before assuming a custom is included.
Creators may mention it in several places.
For example, look at:
You might see wording such as:
Customs open
Taking customs
Custom requests open
DM for customs
Custom videos available
If the information is old, ask whether customs are still available.
A creator may open and close requests depending on their schedule.
Custom content takes time.
A creator may need to plan the request, prepare, record it, edit it and deliver it.
Therefore, creators may close customs when they already have too many requests.
For example:
Monday: Customs open
Friday: Customs temporarily closed
That does not mean the creator stopped offering them forever.
Instead, they may simply need time to finish the current orders before accepting more.
There is no single price that applies to every creator or every request.
The final price may depend on factors such as:
For that reason, ask the creator for the price rather than guessing.
A simple question works well:
Hey! I saw your customs are open. What are your current rates?
Then, if needed, describe your idea.
Not every request takes the same amount of work.
For example, a simple photo request may be much easier to make than a longer personalized video.
Therefore, creators may price requests differently.
Consider this simple example:
| Request | Possible Pricing Style |
|---|---|
| One custom photo | Creator sets price |
| Photo set | Creator sets price |
| Short video | May cost more |
| Longer video | May cost more |
| Extra personalization | Creator-dependent |
| Special setup | Creator-dependent |
These are examples of pricing structure, not suggested prices.
The creator decides their own rates.
Before paying, make sure both sides understand the request.
First, confirm that customs are currently open.
Next, ask about:
Price
What does the request cost?
Content type
Is it a photo, photo set or video?
Length
If it is a video, how long will it be?
Personalization
Will your name or another agreed detail be included?
Delivery time
About how long should it take?
Once those points are clear, there is less room for confusion.
If customs are closed, the creator is not taking new personalized requests at that time.
There can be many reasons.
For example, the creator may:
Therefore, do not keep pushing after a creator says requests are closed.
Instead, wait until they announce that customs are open again.
You can ask whether they plan to reopen, but keep it simple.
For example:
No problem! Do you know if you’ll be opening customs again soon?
That is very different from trying to convince the creator to accept a request after they already said no.
If they do not know when customs will reopen, leave it there.
Start with a short message.
For example:
Hey! I saw your customs are open. Are you still accepting requests?
If they say yes, continue with:
Awesome. I had an idea for a short custom video. Can I send you the details and get a price?
This approach is simple because it confirms availability before you send a long description.
For a full etiquette guide, read How to Request Custom Content on OnlyFans Without Being Awkward.
Custom requests are easier when both sides communicate clearly.
However, a few behaviors can create problems.
Instead of saying:
I’ll give you $20.
ask:
What would your price be for this?
That allows the creator to set their rate.
Avoid:
I need this tonight.
Instead, ask:
About how long are customs taking right now?
If the creator declines the idea, move on.
You can ask whether they offer another type of custom, but do not argue.
Give the creator time to respond.
One polite follow-up is better than sending several messages in a row.
No.
A creator can be accepting requests without being online every minute.
Some creators answer quickly. Others check messages at certain times.
Therefore, customs being open tells you that requests are currently being accepted. It does not promise an instant reply.
If response time matters to you, ask politely.
Not necessarily.
Custom content and video calls are different offers.
A creator may offer:
custom photos
but not:
video calls
Another creator may offer both.
Because of that, never assume one service is included simply because customs are open.
Ask what the creator currently offers.
Yes, especially before anything has been agreed and paid for.
Creators control what they are willing to make.
Therefore, a request should only move forward after the creator confirms that they accept the idea.
Clear communication helps prevent misunderstandings.
BEY creator Spie is a useful example for this topic because custom requests are part of her creator positioning.
However, current availability can change.
So, fans interested in a custom from Spie should first check her latest profile information and ask what she is currently accepting.
You can visit:
or:
The same rule applies to any creator:
Check availability → Explain the idea → Confirm price → Confirm details
From a creator-management point of view, the phrase customs open does more than advertise a service.
It also tells fans whether the creator currently has room for new requests.
The process may look like:
Creator Opens Customs
↓
Fan Asks About Availability
↓
Fan Explains Request
↓
Creator Accepts or Declines
↓
Price and Details Are Confirmed
↓
Custom Is Created
This system helps creators manage their workload.
At the same time, it gives fans a clear sign that personalized requests are currently welcome.
Clear information saves time for both the creator and the fan.
For example, a creator may publicly explain:
Customs: OPEN
Videos and photo sets available
Ask for current pricing
Current turnaround: ask in DM
That gives fans a better idea of what to expect.
As a result, the creator receives fewer unclear requests.
These phrases do not mean the same thing.
The creator is accepting personalized content requests.
The creator is open to messages or conversation.
Someone can have DMs open while customs are closed.
Likewise, a creator can accept customs without promising long personal conversations.
Therefore, check the exact wording.
These phrases may sometimes be used in similar ways.
However, “requests open” can be broader.
It might mean:
So, if the meaning is unclear, ask.
A short question can solve it:
When you say requests are open, do you mean custom content?
It usually means the creator is currently accepting requests for personalized content.
However, the creator still decides what they offer, what they charge and which requests they accept.
No.
Creators still have their own limits and rules.
“Customs open” means you can ask about a request. It does not mean every request will be approved.
Often, custom content has its own price because it is made for an individual fan.
However, always check the creator’s current offer rather than assuming.
Try:
Hey! Are your customs open right now?
That is enough to start the conversation.
Briefly explain the type of custom you want.
Then, ask about the price and delivery time.
Yes.
Creators decide what they are comfortable creating.
If they decline, respect the answer.
It means the creator is not taking new custom requests at that time.
They may reopen them later.
Do not assume they are.
Customs are personalized requests, while a subscription gives access to the content the creator includes for subscribers.
It varies by creator and request.
Therefore, ask for an expected delivery time before ordering.
So, what does “customs open” mean on OnlyFans?
It usually means:
The creator is currently accepting personalized content requests.
However, that does not mean every request is accepted or included with a subscription.
The easiest process is:
Check if customs are open → Ask about your idea → Get a price → Confirm the details → Respect the creator’s timeline and boundaries
For fans, that keeps the process simple.
For creators, it keeps custom orders easier to manage.
If you want help with what to say next, read How to Request Custom Content on OnlyFans Without Being Awkward.
You can also visit Spie’s BEY profile or browse the BEY Models directory for more creator profiles.
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